COMMERCIAL STRATEGY · PORTFOLIO LEADERSHIP
$160M+ portfolio · $7M+ new businessManaging complexity while creating new growth.
At Union Pacific, Damon worked in commercial leadership across a large, complex customer portfolio where service, customer needs, operating constraints, and revenue decisions had to stay aligned.
What the work required.
Growth depended on translating customer priorities into coordinated commercial action without losing sight of operational reality or long-term value.
How Damon approached the system.
- 01Segment opportunities by customer need, value, and execution feasibility.
- 02Use disciplined account planning to clarify priorities and next actions.
- 03Coordinate across functions so the customer promise and operating plan remained connected.
- 04Treat relationship knowledge as an operating asset, not informal context.
What changed.
Damon managed a customer portfolio exceeding $160 million and secured more than $7 million in new business during that chapter of his career.